The Hermes Birkin and Kelly are handmade masterpieces. Treasured by their owners, these iconic bags deserve the very best aftercare. 

The Handbag Spa are authentic Hermès bag repair and Hermès bag restoration specialists. Our team has over 20 years of experience caring for these stunning handbags. The damage done by age or an accident can be rolled back like it never happened because scuffs or scratches, dye transfer, stains, and general signs of wear can be skillfully restored.

Complete the form below and a dedicated team member will contact you to discuss the best restoration options for your Hermès bag. 

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    1. Form

    Complete the form below to get your tailored quote

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    2. Collect

    The Handbag Spa will arrange a complimentary courier service to collect your Hermès bag

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    3. Magic

    Your Hermès bag will be lovingly hand restored by a dedicated member of our team

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    4. Return

    With our priority promise, your Hermes will be ready to be returned to you within 2-weeks

Tell us about your Hermès handbag

Complete our form below. We will be in contact shortly to talk with you about the best restoration options for your Hermès.

  • Upload images of your bag (if you have one). If there are any scratches, wear and tear or faults, then please provide an image of these for a more accurate valuation.
    Drop files here or
    Max. file size: 256 MB.

    What Our Customers Say

    Cleo Lacey, Blogger & Influencer

    I am thrilled with my Chanel Bag, it looks as good as the day I bought it. Thank you so much, I will be recommending you to my friends!

    Amanda Stallworthy

    I am so happy with my LV bag. You’ve worked wonders, I can’t believe you managed to get the inside so clean and remove all those ingrained stains! A 14 year old bag looks brand new and smells gorgeous! The dust bag it came back in was a lovely touch and totally unexpected. I would definitely send my bag back for another Spa break! Fantastic service, I highly recommend The Handbag Spa.

    Isobel Daly

    I sent a quite rare LV Alma for stain removal (puppy urine). Unfortunately the stain couldn’t be removed so it was suggested that the bag be dyed black. I was nervous to say the least, but the result is outstanding! I was kept informed of the process throughout. Would definitely recommend, thank you so much.


    Bags We’ve Restored

    Hermès FAQs

    Your bag is fully insured during its treatment at The Handbag Spa against loss or damage. Our couriers are all fully insured and our Agents and Drop Off Points have insurance whilst your handbag is with them. Please see our Terms & Conditions for further information.

    The processes on your handbag are all carried out to the highest level, using the appropriate professional products. After your bag has been returned to you we will recommend the correct ongoing care products. In the unlikely event that there is a problem with your bag after treatment we will happily take the bag back in for assessment within the first 6 months. If at any time The Handbag Spa feel that the incorrect care of the bag has led to any subsequent problems we reserve the right to charge for extra work involved.

    Yup! We clean and repair all manner of leather and fabric items, including: purses, wallets, pochettes, cosmetic bags, shoes, leather jackets, leather trousers and leather skirts to name a few. Contact the team for more information.

    The turnaround time varies depending on the chosen treatments. We’re currently working on an estimated 10 working days basis.

    You will be kept informed via automated emails, as your item works its way through each stage. You can call the office at any point for an update quoting your item number.

    All items sent into The Handbag Spa are reviewed by one of our trained technicians upon arrival. A member of the team will then call you to discuss their recommendations and confirm the work with yourself. If the chosen treatments at this point involve a difference in the price, this will be adjusted.

    Although our HQ is based in the UK, we do clean and restore handbags for EU and international customers too.

    If you would like to ship an item into The Handbag Spa, we ask that you make clear on any customs applicable paperwork that the item is coming into the UK for repair & restoration work only and that it will be shipped back to yourself when complete.

    You can address the parcel to:
    THBS Repairs
    Langdale House
    105b Wetherby Road
    HG2 7SH

    Where applicable quote ‘IPR Handbag Repairs’ and our THBS EORI number is: GB213149344000

    Unfortunately, The Handbag Spa cannot be held responsible for any customs paperwork which has been filled out incorrectly and items which are therefore held up in customs. Feel free to contact the team for further advice.

    It is also important to include a cover letter with your contact name, number, email and a suitable return address inside the package. If you would like an estimate before sending your item in, you can email photos across to our technical department on info@thehandbagspa.com

    Although our HQ is based in the UK, we do clean and restore handbags for EU and international customers too.

    At this time, we don’t offer a courier collection service outside of mainland UK, so we recommend sending in items yourself via a courier of your choosing.

    We recommend that you package your item up securely in a box, which fits your item comfortably.
    Use bubble wrap or tissue paper to cover your item and help to ensure minimum movement during transportation.
    It is not necessary to include dust covers.
    When sending in, we ask that you clearly write our company name and address on the outside. Which is as follows:
    THBS Repairs
    Langdale House
    105b Wetherby Road
    HG2 7SH

    We ask that you include a cover letter detailing your contact name, number, email and a suitable return address inside.
    You can book our UK Mainland courier service by emailing your collection address details, along with a contact name, number and a suitable collection day (Monday to Friday) to: admin@thehandbagspa.com. Click here to to find out more on sending directly into the Spa. Charges apply.

    Yup, we do sell and ship products internationally and do so on a daily basis!

    You can pay for The Handbag Spa services and products online using our checkout service or over the phone. We can also send secure Paylinks via WorldPay for online payments.

    No payment is due to our agents when dropping your item into one of our official drop off points. All payments for our spa services are paid directly to The Handbag Spa.

    Please note, no payment is due to directly to the DPD courier who collects or delivers your item as booked through The Handbag Spa.